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Channel Partner


Channel Partner Program
The purpose of the Channel Partner Program is to provide Sales, Marketing,
and Technical support to partners constructing systems using
Hanwha Vision products and Solutions.

TargetSystem Integrators, Installers, Value added Resellers.


Membership Criteria

Channel Partner Qualifications
Details Contents
Signing of
Partner Agreement & NDA
For the partner’s benefit and to secure business information, signature of
the Partner Agreement and the Non-disclosure Agreement is required.
Commitment to a sales
and marketing plan agreed
with Hanwha Vision
Hanwha Vision does not supply products directly in some countries.
Where it does not, all Hanwha Vision products are to be supplied by authorized
dealer(s).
Attendance at
Hanwha training courses
It is necessary to take online and offline training courses as required.
Availability of
Hanwha Demo equipment
An adequate amount of Hanwha products should be available for demonstration
and presentation.

Member Benefits

Channel Partner Support Program
Category Details Contents
Sales Demo Equipment
Support
Partner will be able to purchase the products at a discounted rate for
Exhibitions & Testing.
Enhanced Margin Additional margins provided to partners dependent on partner levels.
Project Pricing Special pricing discount will be considered for those projects registered
on our system.
Project Design
Support
Variety of design information and technical support will be provided to assist
partners in designing and implementing of security projects.
Dedicated Sales
Support
Dependent on the partner levels, the Partner will receive dedicated sales support
from Hanwha.
Marketing Access to
Marketing Collateral
To boost partner’s sales operations, various printouts, promotional and
other marketing materials upon request and on our websites.
Co-marketing Support
(Exhibitions/
Road shows, Ad. Etc.)
Not only are manpower and product support provided for partners arranging
exhibitions or seminars; the cost of advertising them can be shared with
Hanwha Vision as well.
Partner Certificate A Partner Certificate is issued by Hanwha Vision, to certify the partnership of
the certificate holder.
Access to
Partner Web-portal
Partners are granted access to Hanwha Vision’s security partner program portal,
where benefits and information can be found.
Sharing of details of
successful projects
Case studies and success stories of project implementations by Hanwha Vision
and fellow partners.
Tech
Support
Technical Support
for Projects
Partners are provided with Hanwha Vision’s technical support to resolve problems
and troubleshoot product settings at the earliest possible stage of
a project’s implementation.
Training Product/Technical
Training
Hanwha Vision offers training and educational assistance to partners to build up
their professional competence in the field of video surveillance.
Product/Technical
online Training
Partners are offered online tutorials and technical information on Hanwha Vision
products and technologies.
Service 5 Year Warranty Silver. Gold and Diamond Partners benefit from a 5 year warranty program that covers parts and labour on all Hanwha Vision IP cameras and NVR’s, with the exception of zoom/focus functionality, pan/tilt motor assembled. slip-rings and HDDs which all remain at 3 years.
Advanced Replacement Hanwha will provide a quick replacement for faulty product, without waiting for return and analysis to be completed at our Service Centre, reducing the overall down time of project installation.